SHIPPING
At Juliette Leone Label, we take great pride in creating unique products for our customers. All of our products are handmade-to-order and produced specifically for each individual client. As a result, please allow up to one month for production of your order.
We will use reasonable efforts to deliver your order within the estimated delivery time stated on our website, but we do not guarantee delivery by a specific date. We are not responsible for any delays in delivery due to events outside of our control, such as natural disasters or delays by carriers.
If we expect your order to be ready for delivery in less than one month, we will notify you in advance.
We offer international shipping on all orders. Shipping rates and delivery times will vary depending on your location and the shipping method selected at checkout.
We take great care in packaging our products to ensure they arrive in perfect condition. However, if you receive a damaged product, please contact us immediately so that we can resolve the issue.
CANCELLATION & RETURNS
At Juliette Leone Label, we take great pride in creating unique and custom products for our customers. All of our products are handmade-to-order and produced specifically for each individual client. As a result, we are unable to accept returns or exchanges.
If you are not satisfied with your order, please contact us within 7 days of receiving your product to discuss a resolution. In the event that we determine that your product is defective or not as described, we may offer a replacement or store credit at our discretion.
We understand that placing an order for a handmade, custom-made product is a commitment, and we strive to make sure that our customers are completely satisfied with their purchases. If you have any questions or concerns about your order, please don't hesitate to contact us.
We are unable to accept cancellations once production has begun on your order. If you need to cancel your order, please contact us as soon as possible. If we are able to cancel your order before production has started, we will refund your payment in full. If production has already begun, we will be unable to cancel your order.
TERMS & CONDITIONS
These terms and conditions govern your use of our website and the purchase of products from us. By using our website or placing an order, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or place an order.
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Eligibility: Our website and the products sold on it are intended for use by individuals who are at least 18 years old. By using our website or placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.
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Orders: All orders placed on our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order, in whole or in part, at any time and for any reason.
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Prices and Payment: The prices for our products are listed on our website and are subject to change at any time. Prices are inclusive of applicable taxes and fees. We accept payment by credit card and other methods as indicated on our website.
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Delivery: We will use reasonable efforts to deliver your order within the estimated delivery time stated on our website, but we do not guarantee delivery by a specific date. We are not responsible for any delays in delivery due to events outside of our control, such as natural disasters or delays by carriers.
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Returns and Exchanges: All of our products are handmade-to-order and produced specifically for each individual client. As a result, we are unable to accept returns or exchanges. If you are not satisfied with your order, please contact us within 7 days of receiving your product to discuss a resolution. In the event that we determine that your product is defective or not as described, we may offer a replacement or store credit at our discretion.
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Intellectual Property: All content on our website, including text, images, graphics, and software, is the property of Juliette Leone Label and is protected by copyright and trademark laws. The content on our website may not be reproduced, modified, distributed, or used for any commercial purpose without the express written consent of Juliette Leone Label.
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Limitation of Liability: We will not be liable for any damages of any kind arising from the use of our website or the products sold on it, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.
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Governing Law: These Terms and your use of our website and the products sold on it will be governed by and construed in accordance with the laws of the kingdom of belgium. Any disputes arising from these Terms or your use of our website or the products sold on it will be resolved through arbitration.
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Changes to These Terms: We reserve the right to change these Terms at any time and without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms regularly to stay informed about our policies.
If you have any questions or concerns about these Terms or your use of our website, please don't hesitate to contact us.
PRIVACY POLICY
At Juliette Leone Label, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your personal information when you visit our website www.julietteleonelabel.com .
When you visit our website, we may collect personal information from you, such as your name, email address, and phone number. We may also collect information about your device, such as your IP address and browser type. We use this information to process orders, communicate with you about your orders, and personalize your shopping experience.
We may also use cookies and similar technologies to track your activity on our website and understand your preferences. You can disable cookies or adjust your cookie settings at any time through your browser settings.
We may share your personal information with third parties, such as payment processors and shipping carriers, in order to complete your orders and provide you with the best possible service. We may also share your personal information with third parties for marketing purposes, but only with your consent.
We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your personal information.
We may update this privacy policy from time to time to reflect changes to our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
If you have any questions or concerns about our privacy policy, please don't hesitate to contact us.
COOCKIES POLICY
Our website www.julietteleonelabel.com uses cookies to enhance your browsing experience and to allow us to better understand how our website is being used.
A cookie is a small file that is stored on your device when you visit a website. Cookies are used to store information, such as your preferences and browsing history, and to personalize your experience on the website.
We use cookies to understand how our website is being used and to improve the content and functionality of our site. We may also use cookies to personalize the content and ads that you see on our website and on other websites, based on your browsing history and interests.
You can adjust your cookie settings at any time through your browser settings. If you disable cookies, you may still be able to use our website, but some features may not be available or may not function properly.
We may also use third-party cookies from services such as Google Analytics to understand how our website is being used and to improve our website. You can learn more about how Google uses data when you use our website by visiting the Google Privacy Policy.
By using our website, you consent to the use of cookies as described in this policy.
RIGHTS
All content on www.julietteleonelabel.com, including text, images, graphics, and software, is the property of Juliette Leone Label and is protected by copyright and trademark laws. The content on our website may not be reproduced, modified, distributed, or used for any commercial purpose without the express written consent of Juliette Leone Label.
Juliette Leone Label owns all intellectual property rights in the products sold on our website, including copyrights, trademarks, and trade dress. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our website and the products sold on it for personal, non-commercial use only. Any unauthorized use of our website or the products sold on it may result in legal action.
By placing an order on our website, you represent and warrant that you have the legal right to purchase and use the products and that the products will be used in compliance with all applicable laws. Juliette Leone Label is not responsible for any illegal or unauthorized use of the products purchased on our website.
